top of page

Warranty Disclosure

At Apache Floats we provide you with a 5 year warranty on the steel frame and chassis, a 12 month warranty on workmanship, parts & materials and a 12 month warranty on the paint of your new Apache horse float. *  Stone chips to paint are NOT covered by any warranty.
This warranty does not cover used, traded in or second hand floats.
This warranty excludes components such as the 240 volt electrical work (covered by licensed electrician), and appliances which are covered by manufactures warranty. Tyres, bearings, rubber floor, padded dividers and any other items which are deemed to be normal wear and tear shall not be covered by this warranty. Including damaged caused by the horse.
During normal use movement can occur and water leaks may appear in the trailer. It is the responsibility of the trailer owner to periodically check for leaks which must be rectified immediately. Any damage occurs to the paintwork or frame due to water leaks not being attended to is specifically excluded from our warranty.
This warranty is valid from the initial date of sale providing that the horse float has only been used for its intended purpose and all manufactures operation limits and guidelines have been observed. Any repairs to the horse float must be authorised by Apache Floats via written approval. Failure to do so may result in warranty claims being denied.  
Apache Floats reserves the right to inspect all warranty claims, and it will be the customers responsibility to deliver the horse float to Apache Floats premises for inspection and repairs if needed.  
Warranty will be void if proper maintenance and upkeep of the horse float is not kept to a proper standard.
Warranty will be void if the initial 1500km preventative service is not carries out and a receipt is not produced to confirm such a service was performed.
This warranty is void in the event of commercial use of an Apache Float including commercial hire and rent, unauthorised modifications to the horse float, overloading, improper use of the horse float and failure to observe operation limits and guidelines.  
The steel used in Apache Horse floats is hot dipped galvanised. Galvanising helps to stop the process of rust forming, however it does not prevent rust in certain situations. If chemicals, acids or salt water gets on the float then it should be washed of immediately. Also any scratches and stone chips that can penetrate the galvanising should be treated and painted immediately to help prevent rust forming. This warranty does not cover rust forming in the horse float due to the above situations and does not cover general wear and tear of the horse float. This includes horses chewing or scratching the horse float and the use of any feed buckets and hay nets in or attached to the horse float.  Custom paint colours - whilst every effort is made to ensure your choice of colour is correct, Apache Floats will not be held liable for colour discrepancies or variations.
Apache Floats reserves the right to make changes to floats currently in production and assumes no obligation to apply these changes to previous models produced.
This warranty supersedes all other expressed or implied warranties. No person is authorised to give or make changes to this warranty on behalf of Apache Floats, nor are they to assume Apache Floats have any other liability in connection with any of its products unless made in writing and signed by the proprietor of Apache Floats.
Apache Floats accept no liability for loss or damage directly or indirectly arising from the use of the Horse float in a manner other than recommended by Apache Floats. Nor does Apache Floats accept any consequential liabilities or damages arising from the use of the horse float separately or in combination with any other equipment or materials.
To ensure that our Warranty conditions met please ensure that you read and follow the guidelines in the Float Maintenance section.
All floats must be in a clean condition, free from any manure before warranty work will take place. Failure to do so, will attract a cleaning fee of $150.00 before warranty work will proceed.  All claims must be addressed to the email apachefloats@westnet.com.au and lodged with supporting documentation including original purchase invoice and 1500km service receipt so that the claim can be assessed.
Custom Orders & Delivery Times - Estimated time of build and shipping will be approximately 14-16 weeks, however Apache Floats & Goosenecks will not be liable if this period is exceeded due to unforeseen circumstances.  Upon the purchaser failing to fulfil a custom order, any payments made by the purchaser will be held until such time the float can re sold.  At this time, Apache Floats will retain any advertising and costs associated with the sale of the float.  Once sold, the balance will be refunded to the original purchaser.
*warranty is not transferable.

bottom of page